Jeff Singer    President

Jeff is founder and President of Transition Resources Group Inc. He is a creative and strategic management consulting executive with collaborative leadership skills. He possesses more than 25 years of progressively more senior human resources and management consulting leadership roles. He has operated within the private and public sectors during periods of significant expansion, downsizing, realignment, merger and privatization. His consulting practice focuses on human systems interventions in the areas of:

• Strategic team alignment and change management


• Leadership assessment, development and coaching


• Career planning and transition

Jeff works in partnership with his clients to co-create, plan, and implement large scale systems interventions, participative planning frameworks, and organizational restructuring. Drawing upon expertise with open systems, human relations and group development theories, Jeff incorporates such approaches and methodologies as open space technology, appreciative inquiry, search conference, facilitated dialogue, and learning communities in the design of system interventions. A representative list of his relevant accomplishments follows.

As a management consultant:

• Designed and facilitated a system wide participative planning framework focused on creating and implementing a new performance management system for a public sector organization
• Designed and facilitated a team relationship building intervention with a business ownership/executive group
• Planned and implemented a workforce restructuring event impacting 15% of the employee population within an educational organization and provided ongoing career transition services
• Designed and facilitated a system wide strategic planning event with a new and growing federal agency
• Designed and facilitated a learning community series with a management team of an information technology company focused on leadership
• Designed and conducted a management assessment centre for the selection of internal candidates to a leadership role in a technology company
• Designed and facilitated a system wide intervention intended to address a significant breach of trust
• Designed and facilitated a system wide intervention with a national organization focused on operationalizing 9 strategic imperatives and building relationships within the system
• Planned and implemented a workforce restructuring event with a public sector agency and provided ongoing career transition services to impacted employees
• Designed and facilitated a learning community series with a public sector IT management team focused on improving team member relationships and creating a cohesive management team that projects an image of solidarity, cohesiveness, and technical credibility
• Designed and facilitated a ‘search conference’ with the leadership team of a private company focussed on determining its vision for the future and the strategies and action plans to achieve that future

As a human resources executive:

• Developed and implemented the severance plan for the termination of 300 employees world wide without interruption to the business
• Developed and implemented a comprehensive corporate wide merit pay salary administration program which was competitive and consistent with the company’s values, goals and objectives and ensured for equity
• Successfully launched an employee share ownership plan which resulting in $1.43M invested by over 65% of the employee population
• Implemented innovative wellness programs through the development and implementation of a Corporate Health Plan which has been used by Health & Welfare Canada as the model for other companies
• Improved labour\management relations in a post strike environment which reduced the volume of grievance by 50% and the length of time to resolve them by 33%
• Developed and implemented the severance and career transition services plan which was held as a model to the other divisions for the closure of the head office and one manufacturing plant involving the termination of 200 employees and conducted without interruption to the business or receipt of wrongful dismissal claims
• Eliminated high departmental turnover in Human Resources by re-organizing functional responsibilities of staff that emphasized customer service and utilized their strengths and interests
• Successfully negotiated more than 100 collective agreements without work stoppage and within monetary mandate

• Met or exceeded all financial and operational metrics each fiscal year; grew career transition market share to 70% in 5 years and increased billings by over 100%
• Planned, delivered and managed the provision of career transition services to the largest and most protracted international restructuring events in corporate history
• Inspired innovations in career transition delivery and management that became organizational standards
• Created and operationalized innovative programs for career transition clients with unique challenges

Jeff has been employed in the private sector with such companies as Gandalf Technologies Inc. and Bristol-Myers Squibb, among others. In the public sector he worked with Nordion International Inc. during its transition from Crown Corporation to the private sector.

Jeff has been active in the "not for profit" sector as a volunteer with Habitat for Humanity, the United Way of Ottawa-Carleton, member of the Board of Directors of the Boys and Girls Club of Ottawa-Carleton, and various minor sports associations. He has been a Project Advisor for the Executive Certificate on Strategic Human Resources Leadership with Professional Programs, Sprott School of Business, Carleton University. Jeff also volunteers as a mentor to Human Resources professionals with Mentoring Program of the Human Resources Professionals Association, Ottawa Chapter.