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We will act in the interests of our clients
and candidates. We will honour the trust they
have bestowed upon us. |
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We will honour all promises and commitments
to our candidates and clients included in
any written or verbal agreement, unless serious
and unexpected circumstances (e.g., illness)
intervene. If such circumstances occur, then
we will make a full and honest explanation
to other parties involved. |
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We will avoid dual or multiple relationships
and other circumstances that might present
a conflict of interest or that might reduce
our ability to be objective and unbiased in
our practice. We will inform all parties,
if a real or potential conflict of interest
arises, of the need to resolve the situation
and take all reasonable steps to resolve the
issue. |
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We will discuss candidly and fully with
candidates and clients the goals, costs, risks,
limitations and anticipated outcomes on any
program or other professional relationship
under consideration. |
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We will ensure that there is a clear understanding
of and mutual agreement with our clients on
the services to be performed and not shift
from that agreement without both a clearly
defined professional rationale for making
the shift and the informed consent of the
clients/participants. We will withdraw from
an agreement with a client if circumstances
beyond our control prevent proper fulfillment. |
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We will put contracts in writing to the
extent possible recognizing that the spirit
of professional responsibility encompasses
more that the letter of the contract, some
contracts are necessarily incomplete because
complete information is not available at the
outset, putting the contract in writing may
be neither necessary nor desirable. |
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We will safeguard the best interests of
our clients by making sure that financial
arrangements are fair and in keeping with
appropriate statutes, regulations, and professional
standards. |
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We will fully inform participants in any
activity as to its sponsorship, nature, purpose,
implications, and any risk associated with
it so that they freely choose their participation. |
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We will work collaboratively with other
internal and external consultants serving
the same client or candidate and resolve conflicts
in terms of the balanced best interest of
the client or candidate. |
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We will encourage and enable clients to
provide for themselves the services we provide
rather than foster continued reliance on us. |
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We will cease work with a client or candidate
when it is clear that the client is not benefiting
or the engagement has been completed. |
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